19 Replies to “Into the Darkness”

  1. Look at should have a contact page. Websites ranging in proportions and sophistication originating from a local restaurant
    into a Fortune 500 company, have contact pages. Within my current startup We have a
    number of requests… from the pizza delivery guy
    letting us know he was in the front door to
    potential investors looking to communicate in with this management team.

    When you are setting increase contact page (and receiving the traffic volume
    of an local restaurant) you possibly will not be thinking about
    how to deal with your contact requests when site traffic increases.

    Nevertheless, you should.

    Contemplate starting automation that alerts support,
    sales or another stakeholders within your company when a message request comes through.

    You can create a dropdown field in a questionnaire for different
    types of contact requests. It is possible to setup logic
    in many marketing automation platforms that sends email alerts to the
    correct resource with your startup depending on the kind
    of request the viewer selects.

    I’d been buried with contact requests even as launched beta.
    To be a cloud-based product I saw many product support requests.

    Therefore we mapped form submissions on our contact page to generate support tickets in Zendesk.

    You also want to set up redundancies so contact requests (important ones!)
    don’t get lost in a single recipient’s inbox.
    You are able to alert multiple recipients,
    create reminder emails, or trigger automatic replies to
    get hold of requests with information that may solve their problem.
    This is actually super easy to put together with all-in-one marketing platforms like HubSpot.

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